In this section, you can find answers to the most frequently asked questions. Please note that the Nieamputuj.pl mobile app does not require users to log in. We do not collect users’ personal data. Each installed instance of the app is simply a virtual number assigned to the application installed on a phone.
After purchasing a subscription, the app receives a unique user identifier. We recommend saving the “User ID” in a safe place. It is available in the “My Account” section of the app and consists of 36 characters. Providing this identifier is required when restoring a subscription or submitting a possible complaint.
No. Purchasing a subscription for the paid version is a one-time transaction. The user has access to the paid version for one year. Renewal is not carried out automatically. After the subscription expires, the user decides whether to purchase access again.
Yes. After reinstalling the app, a button labelled “Do you already have a subscription?” is available in the purchase module before making a purchase. Click this button, enter the “User ID”, and click OK. Please note, however, that restoring the license is only possible for the account that was previously used to make the purchase in the Google Play Store or the App Store.
All information created in the app is stored only on the device on which the app was installed. Uninstalling the app removes all entries created within the app.
All information created in the app is stored only on the device on which the app was installed. To delete all data, uninstall the app from your device.
We would first like to inform you that we are currently working on resolving the issues listed below. If you encounter an issue not listed here, please contact us through the “Comments and Suggestions” section in the app or by emailing aplikacja@nieamputuj.pl.
We have noticed that, although this happens very rarely, after purchasing a package of additional AI queries, the app may not refresh this information. It continues to show that 0 AI analyses remain. In this situation, please close and reopen the app.
We have noticed that quickly viewing many articles shared in an AI response may occasionally trigger a message stating that there is no access to the paid version. In this case, please wait one minute and then return to viewing the articles.